ICBC Claims

Following an accident occurring on or after April 1, 2019, patients will have access to a set number of pre-authorized treatments within the first 12 weeks of their accident.

• Physiotherapy – 25 sessions
• Massage – 12 sessions
• Kinesiology – 12 sessions

Approval will come to an end based on the total number of treatments reached or the 12 weeks coming to an end, following an accident, whichever comes first.

If a patient requires additional treatments beyond those 12 weeks or total number of treatments reached, practitioners can request a treatment extension if they feel the extension is necessary.

Treatment extension requests may require a new Doctor referral (to be provided by the patient) and/or reassessment reports to be filled out by Practitioners. Further ICBC treatment approval will be approved by ICBC following the consideration of extension requests submitted and requested supporting documentation provided as previous approvals come to an end.

Should patients continue to attend treatment without approval from ICBC when the request is still in process, patients may be responsible for the cost of any treatments received outside of ICBC approval.

Please note, ICBC patients should bring their claim number, date of accident, and personal health number to their first appointment. 

Prices